Below are the technical requirements for accessing and utilizing the Joint Commission's Direct Data Submission Platform. These are the items discussed on this page:
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Organization’s utilizing email filtering must whitelist specific domains and email address to ensure all communications concerning the DDS Platform are received by the Platform users. The list of domains and email addresses are:
Note: A whitelist is a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received. E-mail blocking programs, also called a spam filters, are intended to prevent most unsolicited e-mail messages (spam) from appearing in subscriber inboxes. If you are uncertain how your organization or health system handles whitelisting, please contact your internal information systems staff.
The DDSP Domain: ddsp-manager@jointcommission.org
The Joint Commission Domain: @jointcommission.org
The Joint Commission Secondary Domain: @jointcommission.com
The email address from which Direct Data Submission (DDS) Platform support is sent: jira@jointcommission-ddsp.atlassian.net or support@jointcommission-ddsp.atlassian.net
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DDSP Home page and eCQM module: https://ddsp.jointcommission.org
CAM module: https://tjc-prd-cam-web.azurewebsites.net
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Qlik Sense Error
The new DDSP had not encountered Qlik Sense Errors to date; if you do encounter an error, submit a platform support ticket via the “Need Help?” icon or email hcooryx@jointcommission.org.
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