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These are two separate sites for different purposes; Access to Joint Commission Connect is separate from access to the DDSP. Login and user information for one does not specifically allow access to the other.
In order to have access to the DDSP, someone from the facility users must have first be invited you to the platform via an email invitation. Organizations are responsible for managing all users access.
If you believe you should have access to the DDSP, please contact an individual within your organization with DDSP Security Administrative access for assistance, usually someone in the Quality Department, Informatics, or Data Analytics type departments.
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