Return to the Table of Contents
Topics Covered in this section:
...
DDSP Basics
...
DDSP Onboarding & Access
...
Return to the Table of Contents
...
Topics Covered in this section:
DDSP Basics
DDSP Onboarding & Access
DDSP Measure Selections
...
...
| Expand |
|---|
| title | 8.7a: As a user of the DDSP, what browser do I need? |
|---|
|
Organization’s need to ensure they use a supported internet browser version to be able to use the DDSP. BrowserSupported Version(s) for Utilizing the DDSP Note: Prior versions may work; however, they are not tested or guaranteed to work. |
|---|
Internet Explorer The DDSP will not support the use of Internet Explorer. | Microsoft Edge1•Windows 10Edge •Windows 10: Version 86.0.622.43 and above •MacOS: Version 86.0.622.43 and above •MacOS: Version 86.0.622.38 and above Google Chrome1,238 and above | Google Chrome The Grammarly extension can cause some of the DDSP pages to display incorrectly and some page functionality to not work. If you experience issues with the DDSP using Chrome and have this extension enabled; we recommend that you log out of the DDSP, disable Grammarly, and log back into the DDSP to determine if this extension is causing your issues. •Windows: Version 86.0.4240.75 and above •MacOS: Version 86.0.4240.80 and above | Firefox1 | Version 81.0.2 and above Firefox Extended Support Release: Version 78.3.1 and above | Safari1 (on Mac) | Version 14 and above |
1: Prior versions may work; however, they are not tested or guaranteed to work. 2: The Grammarly extension can cause some of the DDSP pages to display incorrectly and some page functionality to not work. If you experience issues with the DDSP using Chrome and have this extension enabled; we recommend that you log out of the DDSP, disable Grammarly, and log back into the DDSP to determine if this extension is causing your issues. : Version 86.0.4240.80 and above | Firefox Version 81.0.2 and above Firefox Extended Support Release: Version 78.3.1 and above | Safari(on Mac) Version 14 and above |
NOTE: If you are not using one of the supported browser/versions on the computer(s) for use with the Joint Commission DDSP, please work with your internal information systems staff to download or upgrade to one of the browser/versions listed. If you elect not to use a supported browser/version, you may not be able to log into the DDSP or use all of its functionality. Browsers should be configured to enable JavaScript. |
| Expand |
|---|
| title | 8.7b: As a user of the DDSP, what email domains does information come from? |
|---|
|
The Joint Commission utilizes several resources to provide support to DDSP users. Verify with your internal IT department these emails have been added to a “safe-sender” list and not blocked or routed to junk/spam/clutter: E-mails received by external customers when:Sent from e-mail are sent from email address: |
|---|
You “You have been invited to DDSPDDSP” come from: ddsp-manager@jointcommission.org | Jira “Jira ticket has been opened/re-opened/closedclosed” come from: support@jointcommission-ddsp.atlassian.net | Send “Send comment from inside JIRA to external customercustomer” come from: jira@jointcommission-ddsp.atlassian.net | Support “Support outside the DDSPDDSP” come from: hcooryx@jointcommission.org | Email communications | “Email communications” come from: @jointcommission.org |
|
| Expand |
|---|
| title | 8.8: What is the role of the Signature Authority for DDSP? |
|---|
|
The Signature Authority is specific to the DDSP. They are the first person to log onto the DDSP for a given organization. The Signature Authority is the organization representative who has signing authority on behalf of their organization(s) and agrees to and accept the required legal forms related to the DDSP. Once the platform has been initially accessed and the legal agreements signed, the Signature Authority is now simply a user on the Platform. After initially accessing the DDSP, the Signature Authority can invite additional users to access their DDS workspace. These additional users may include other staff who can invite and manage other users. The Signature Authority is not necessarily the same person who performs the data submission process. On-boarding is related to the agreement and acceptance of the required legal forms related to the DDSP. Signature Authority's should on-board as early as possible to facilitate the review and acceptance of the legal forms. If a Signature Authority changes roles or leaves the organization, the “signatory” role does not need to be reassigned, as they were the legal representative at the time the organization onboarded. If an organization does elect to add/change the signatory, be aware that no users can access the platform until the new signatory has accepted their invitation and signed off on use of the platform.
There are two or three distinct steps required to utilize the DDSP: (1) organization onboarding (SeeQuestion/Answer 8.13 for information regarding onboarding); (2) For eCQMs, (A) uploading QRDA I documents and (B) submitting eCQM data; (3) For Chart-Abstracted Measures, entering and saving aggregate data. NOTE: Each organization is responsible for all users who are invited and granted permissions on the DDSP per the legal agreements. |
...
Continue to the next section: Direct Data Submission Platform - Technical
Return to the Table of Contents