Below are the technical requirements for accessing and utilizing the Joint Commission's Direct Data Submission Platform. These are the items discussed on this page:
Supported Internet Browser Versions
Supported Windows Operating Systems
Adobe Reader Requirements
Whitelist Domains and Email Addresses
Qlik Sense Error (pending)
Multi-Factor Authentication
Supported Internet Browser Versions
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Supported Browser Version(s) for Utilizing the DDSP |
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Microsoft Edge (preferred)
Prior versions may work; however, they are not tested or guaranteed to work. |
Google Chrome (preferred)
Prior versions may work; however, they are not tested or guaranteed to work. Note: The Grammarly extension can cause some of the DDSP pages to display incorrectly and some page functionality to not work. If you experience issues with the DDSP using Chrome and have this extension enabled; we recommend that you log out of the DDSP, disable Grammarly, and log back into the DDSP to determine if this extension is causing your issues. |
Firefox Version 81.0.2 and above Firefox Extended Support Release: Version 78.3.1 and above Prior versions may work; however, they are not tested or guaranteed to work. |
Safari (on Mac) Version 14 and above Prior versions may work; however, they are not tested or guaranteed to work. |
Internet Explorer (do not use) The DDSP will not support the use of Internet Explorer. |
Supported Windows Operating Systems
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DDSP Home page and eCQM module: https://ddsp.jointcommission.org
CAM module: https://tjc-prd-cam-web.azurewebsites.net
Qlik Sense Error
The new DDSP had not encountered Qlik Sense Errors to date; if you do encounter an error, submit a platform support ticket via the “Need Help?” icon or email hcooryx@jointcommission.org.
Multi-Factor Authentication
See DDSP Multi-Factor Authentication (MFA) or copy and paste this link in your browser: https://jointcommission-ddsp.atlassian.net/wiki/spaces/DCS/pages/24707087/