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As of August 15, 2022: Multi-Factor Authentication (MFA) is required to access the DDSP.
MFA is a separate third-party application “add on” managed by the end-user. Your organization may already have an MFA application they prefer to use, or you may need to download an MFA application to use specifically for the DDSP.
The Joint Commission can offer limited guidance on the three MFA applications listed below.
Google Authenticator for Android and iOS
Microsoft Authenticator for Android and iOS
Authy for Desktop, Android, and iOS
However, please note: Whichever MFA add-on an organization elects to use is at their discretion and should be installed and supported by their own internal IT support. Joint Commission is not able to provide individual/site specific IT support on this topic.
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If you have not previously installed Google Authenticator, follow steps 1-5 below. These steps are also available from Google via their website: https://support.google.com/accounts/answer/1066447?co=GENIE.Platform%3DAndroid&hl=en&oco=0 or skip to step 6 If you have already set up Google Authenticator for other applications.
To download Google Authenticator, select the Google Authenticator app from your App Store.
On your computer, Android or iOS device, got to your Google Account. At the top, tap the Security tab. If at first you don’t get the Security tab, swipe through the available options until you see Security.
Under “Signing into Google,” tap 2-Step Verification. You may need to sign in to your Google account.
Under “Authenticator app,” tap Set Up. On some devices, under “Authenticator app,” tap Get Started.
Follow the on-screen steps.
Set up MFA for the DDSP
6. To enable MFA, log in to the DDSP and navigate to “User Settings” > “Manage Multi-Factor Authentication”:
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