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Short Demofor Multi-Factor Authentication (duration: 8:15 minutes) click the link or copy/paste the following text in your web browser:
https://player.vimeo.com/video/955007602h=17ba2b3284&badge=0&autopause=0&player_id=0&app_id=58479

Multi-Factor Authentication (MFA): Google Authenticator

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MFA is a separate third-party application “add on” managed by you as the end-user. Your organization may already have an MFA application they prefer to use, or you may need to download an MFA application to use specifically for the DDSP.

The Joint Commission can offer limited guidance on the three MFA applications listed below.

  1. Google Authenticator for Android and iOS

  2. Microsoft Authenticator for Android and iOSAuthy for Desktop, Android , and iOS

However, please note: Whichever MFA add-on an organization elects to use is at their discretion and should be installed and supported by their own internal IT support. Joint Commission is not able to provide individual/site specific IT support on this topic.

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  1. To download Google Authenticator, select the Google Authenticator app from your App Store.

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  2. On your computer, Android or iOS device, got to your Google Account. At the top, tap the Security tab. If at first you don’t get the Security tab, swipe through the available options until you see Security.

  3. Under “Signing into Google,” tap 2-Step Verification. You may need to sign in to your Google account.

  4. Under “Authenticator app,” tap Set Up. On some devices, under “Authenticator app,” tap Get Started.

  5. Follow the on-screen steps.

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10. Hold your device camera up to the QR code in the DDSP and scan the code. The Authenticator will update, saying “Account added,” and begin to display six-digit verification codes. It produces a new code every 30 seconds. Unlike a password, only someone with access to your phone knows the current code. Enter the six-digit code displayed in Google Authenticator in the “Verification Code” field in the DDSP.

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TIP:  If the clock shows less than 15 seconds, we suggest waiting for a new code to generate.

11.  Select “Verify”; you should see “Multi-factor authentication activated:

12. You may will be prompted to enter MFA in the future if a defined period of time has elapsed, or when logging in from an unrecognized devicewhen logging into the DDSP. When this occurs, click to open the Google Authenticator application on your device, select the DDSP account, then enter the token into the MFA field in the DDSP.

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