DDSP Having Trouble Logging in to the Joint Commission Direct Data Submission Platform

FAQs: Logging in to the DDSP

FAQs: Logging in to the DDSP
How does Multi-Factor Authentication (MFA) work on the DDSP? The MFA for the DDSP is a separate third-party application “add on” managed by you as the end-user. Platform users are prompted with an MFA set up screen on initial log in to the platform. For more information, refer to theHow do I set up MFA for DDSP?
Is logging in to JC Connect the same as logging in to the DDSP? No - JC Connect and the DDSP have a separate log in. For more information, refer to the Why can't I log in to DDSP? help topic.
Where do I log in to the DDSP? DDSP users log in via our website: jointcommission.org/login/ For more information, refer to the Why can't I log in to DDSP? help topic.
How do I reset my password for the DDSP? To reset your password, follow the “Forgot Password” prompts on the DDSP Login page under “Help Center”. For more information, refer to the Why can't I log in to DDSP? help topic.
I just reset my password several times and I can't log in. Your account is likely locked due to too many login or reset requests – please try again in 30 minutes. Email hcooryx@jointcommission.org if you continue to have issues.

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