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DDSP General: Invite and Manage Users

The Joint Commission

DDSP General: Invite and Manage Users

Owned by Kelly C
Last updated: Sept 10, 2024
6 min read

Short Demo for Invite and Manage Users (starts at 8:50)

Select the embedded link: DDSP Platform Overview or copy/paste the URL text into your web browser: https://player.vimeo.com/progressive_redirect/playback/1007043289/rendition/1080p/file.mp4?loc=external&signature=879658c67c7527d40e490d3aeb84509610ed63c29d7f65aac9ac3056695b1859

Topics covered in this section:

  • Invite new users

  • Editing permissions for existing users

  • Remove users

  • Withdraw invitations

  • Changing the Signature Authority

Purpose:       

When selecting 'Invite and Manage Users' from the menu, the 'User' page becomes available.  This page is used by individuals to review a list of current users and their associated permissions.

The ‘User’ page provides the ability to:

  • Invite new users

  • Editing permissions for existing users

  • Remove users

  • Withdraw invitations

Note: Users with access to multiple facilities should always check the Header of the page to ensure they are “active” for the desired organization.  If the correct organization is not “active”, click on the “Switch HCO” button in the Header and choose the appropriate facility. The “Switch HCO” button is available from all pages within the DDS Platform.

How to Use:                     

Invite New User

On the ‘Users’ page:

  1. Click the ‘+Invite New User’ button (left-side of page). 

  2. Enter the user's ‘First Name’, ‘Last Name’, ‘Email’, ‘Title’, ‘Department’, ‘Company Phone Number’, ‘Extension’, and ‘User Type’.

  3. Select the appropriate permission(s) for this user.

  4. Click the ‘Create’ button.

  5. Repeat steps 1-4 to invite additional users.

Note: The invitation will be sent to the email entered. Please verify it is correctly spelled and formatted.

Invite New User Notes: 

  • Users working for an organization utilizing email filtering must whitelist specific DDS Platform domains and email addresses to ensure all communications concerning the DDS Platform are received by the Platform users.

  • If a user’s email address is mistyped or sent to the wrong email address (e.g., personal instead of work), use the ‘Withdraw Invite’ instructions below and then repeat the above steps to re-invite the user.

  • If a user is given the wrong permissions during the invitation process, use the Edit User Permissions instructions below.

  • If a user is accidentally invited to the platform and:

    • they have accepted the invitation, use the Remove User instructions below

    • they have not accepted the invitation, use the Withdraw Invite instructions below

    • The invitation is only for the intended recipient and cannot be shared with other users

    • Once the invitation link is used to register and log in to the platform, the invitation link cannot be reused to access the Direct Data Submission Platform.

    • Users must access The Joint Commission Direct Data Submission Platform via the Joint Commission website Login https://www.jointcommission.org/login/