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If you are still experiencing issues resetting your password, please contact HCOORYX@jointcommission.org. In the email subject line, provide your HCO ID number and “DDSP Log in Issue”; in the email body include a description of the specific issue you are experiencing and screenshots if possible.
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NOTE: Your IT may be modifying the text in the link. |
You can “hover” your mouse over the embedded link in the invite or password reset emails to see if the text matches. In cases where your IT security has modified the link, users can instead copy & paste the text from your email into your web browser.
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Please Note: Chart abstracted aggregate measure data for certification purposes are not entered on the DDSP; they are entered within the Certification Measurement Information Process (CMIP) application within JC Connect. |
If you are having difficulty with Multi-factor Authentication, visit the MFA help topic:
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