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Accelerate PI propels meaningful, data-driven conversations about performance measures and quality improvement. The dashboards are a tool for both surveyors and customers alike in that they address unique but also overlapping needs to guide survey and quality improvement activities.
10.1: What’s Included in the Accelerate PI Dashboard Performance Report?
The report uses a select subset the most recent and available external data from the US Centers for Medicare & Medicaid Services (CMS) Compare websites that meet Joint Commission unique criteria for impact and actionability. Measure subsets vary by health care setting.
For each measure, the dashboard shows that organization’s performance compared to national, state, and Joint Commission–accredited organization averages.
The dashboard is not a scorable element on survey, but rather a tool to facilitate discussion about ongoing quality improvement work.
Access to vetted national improvement resources that help organizations explore solutions to challenge areas.
For select health care settings such as hospitals, the dashboard will additionally display chart-based and electronic clinical quality measure (eCQM) quality measurement data reported by hospitals to The Joint Commission under the ORYX® program.
10.2: Where Can I Find Accelerate PI Performance Report?
The dashboard report — which is posted in the "Resources and Tools" section of an accredited organization's secure Joint Commission Connect® extranet site — is representative of each organization's relative performance on each of the selected measures.
10.3:Which Health Care Settings Have Accelerate PI Performance Reports?
The report is available for health care settings where available CMS performance measure data exists including:
Ambulatory Surgery Centers
Home Health Agencies
Hospices
Hospitals
Critical Access Hospitals
Long Term Care Hospitals
Inpatient Psychiatric Facilities
Inpatient Rehabilitation Facilities
Nursing Homes
10.4:What is the ORYX® Trends and Benchmarks Report?
Quality Measurement Trends and Benchmarks Reports contain aggregate data for each of the ORYX® measures in a program across all the health care organizations, regardless of whether an individual health care organization reports data for those measures. Depending on the data available, reports may contain data that spans over a calendar year or a rolling 12 month period.
10.5:Are there resources to understand these reports?
Yes - we provide a Dashboard User Guide. The User Guide increases awareness of the data contained in the dashboard reports and where to locate specific information, as well as enhances a health care organization’s ability to interpret the data contained in the dashboard reports to ultimately help organizations to improve quality and safety.
10.6:How do I request access to these reports?
You will need to request that a JC Connect administrator at your HCO grants you full access to the Oryx Performance Measure Dashboard Reports and Quality Reports.
10.7:Is there a schedule for the release of these reports?
Accelerate PI™ Dashboard - ORYX reports - The data included in the reports will be refreshed based upon the Joint Commission hospital transmission schedule. Quarterly for chart-abstracted measures; annually for eCQMs.
Quality Measurement Trends and Benchmarks Report -
data included in this report will be refreshed annually based upon the Joint Commission data transmission schedule for ORYX performance measures.
10.8:Are the suggested benchmarks/recommended ranges for all the various eCQMs compiled anywhere?
Benchmark data for eCQMs can be found within the Accelerate PI Dashboard Reports and Quality Measurement Trends and Benchmark reports. Both of these reports can be found within your organization's secure Joint Commission Connect site. Select "Accelerate PI" from the Resources and Tools menu.
10.10:Where do we find National or State eCQM rates?
Data provided in NCG files (National, State and Accredited compare groups) are included with the Accelerate PI® Dashboards available to HCOs via JC Connect>Resources and Tools.
The data national rates for TJC measures include only TJC accredited organizations. You are also able to use http://www.qualitycheck.org to download data. The national and state rates are in the data download. Users can re-calculate from the individual hospital data if they choose and the file can be formatted to include information as needed.
10.11:We are a vendor/consultant supporting an HCO. How do we get access to National Comparison Data?
Data provided in NCG files (National, State and Accredited compare groups) are included with the Accelerate PI® Dashboards available to HCOs via their organization’s Joint Commission Connect site under “Resources”.
The “Trends and Benchmarks” report within the Accelerate PI® Dashboard contains very similar information as the NCG files.
Contact the HCO you are supporting and request they provide a copy of this report to you.
10.12:Where do we ask questions regarding our Accelerate PI Dashboard Report or the Trends & Benchmarks report?
Please contact the Account Representative indicated within your Joint Commission Connect site for assistance.